Tenant FAQs

Answers to your frequently asked questions

  • Can you hold a place before I apply?

    No, unfortunately with our high-quality properties in sharp demand we can not hold a property without an approved application. Even with an approval, the most we can hold a property for is 24 hours without some form of deposit.
  • Do I pay first month’s rent and last month’s rent with my security deposit?

    In Michigan, landlords cannot charge a last month's rent and a security deposit. The common mistake is some referring to the security deposit as the last month's rent. It only becomes last month's rent if a property is left in otherwise perfect condition with the tenant current except for the last month’s rent.
  • How old do you have to be to apply?

    In Michigan the legal age for signing a contract is 18. Since a lease is a legal contract you must be of legal age to sign one. Therefore, we require you to be of legal age to apply for a lease as well.
  • Is the deposit refundable?

    Security deposits are potentially refundable provided you meet all the requirements set forward by the State of Michigan. For a detailed summary of those requirements visit: https://rpoaonline.org/kb/security-deposits-can-deducted-end-lease/
  • You have a property I want to rent. How do I apply?

    Applications are available online at our website and in person at our office Monday thru Friday 9:00 am to 5:00 pm. You may also call our office to speak directly with one of our helpful licensed leasing agents.
  • How do I pay rent?

    Rent can be paid by mail, by ACH transfer, or preferably on site at our 4000 ft headquarters located in the heart of historic Rosedale Park. We accept certified funds, money orders, and cash.
  • I want to get a pet. What do I do?

    Our standard lease does not allow for pets. However, you may still be able to make arrangements to have one dog or one cat. To do so you will need to notify us up front, sign a pet addendum to your lease, and pay a $250 pet deposit. No vicious or aggressive dogs or cats will be tolerated. In some cases at the owner's discretion there may be an increase in monthly rent as well.
  • I want to move out, but my roommate wants to stay. What do I do?

    Your roommate will have to fill out a new application with only their information on it. They will also have to provide income documents to show that they qualify to rent the property on their own. Once approved a new lease will be signed with only their name, thus removing you from your responsibility.
  • My lease expiration is coming and I want to move out. What do I do?

    As indicated in the lease, you will need to provide us with 30-day written notice to terminate your lease. Failure to do so can result in the delay in the return of or the forfeiture of your security deposit.
  • Who is responsible for paying for repairs & maintenance requests?

    In most cases repairs deemed due to normal wear and tear are the responsibility of the property’s owner. However, in cases where damage is the result of tenant abuse or negligence you may be charged back for repairs required to correct it.